
ServiceNow said it is launching COVID-19 vaccine management tools designed to make it easier to scale distribution, administration and monitoring.
The company’s Vaccine Administration Management offering is built on ServiceNow’s Customer Service Management platform. ServiceNow has launched COVID-19 Emergency Response Apps as well as a Safe Workplace suite as employees return to the workplace.
According to ServiceNow, the company is looking to help solve the last mile challenge of vaccine management including distribution, administration and monitoring. COVID-19 vaccines have supply constraints, unique storage conditions and a need for two injections spaced apart. Toss in disconnected legacy systems and data siloes and vaccine delivery has been a hodge-podge rollout that varies by state.
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